Our Promise to You, Our Customers...
To consistently provide outstanding service and quality products every day, one customer at a time!
We are committed to providing the highest quality service to all our customers by:
- Consistently meeting our customer’s expectations for product quality and performance
- Timely delivery of products and services to meet all applicable requirements
- Establishing, applying, and continually improving the effectiveness of our Quality Management System
- Ensuring that our facilities are properly maintained to support our customer’s needs
- Continually improving our products and processes to exceed our customer’s expectations.
Everyone on our team is committed to achieving high-levels of quality excellence in areas of customer service and in an accident-free work environment. Safety is our top priority, with focus on our internal and external customers, by continuously improving our work practices for product quality, safety and efficiency.
The objective is to achieve our goals by collectively working as a team, committed fully to our Quality and Safety policies and procedures.
Business Ethics Policy
Observe the highest standards of ethics and integrity.
Team members are expected to deal honestly and fairly with everyone with whom we work and conduct business.
All personnel of MEGA Industrial Supply Company must act in accordance with legal requirements and ethical principles, as stated in our organization’s Quality Manual.